澳门唯一正规官方网站是市场领先的产品召回提供商, 修复 以及客户保留解决方案 for the consumer product industry, 支持制造商和全球五大零售商中的四家.
Retailers are responsible for every product sold online and throughout their stores — even when there are so many other players in the supply chain from raw ingredients to finished product. 过期或召回的产品仍在货架上, manufacturers and retailers face potential regulatory fines and civil liabilities.
Protecting brands and reputations amid product safety and quality crises requires retailers and consumer product companies to work together seamlessly, communicate clearly and quickly with consumers — while collaborating with regulators on matters related to compliance and public safety. Proven consulting and execution strategies delivered by Sedgwick’s brand protection experts help ensure that product concerns are managed with a focus on regulatory compliance, 客户满意度和保留率, 品牌保护.
Successful manufacturers work to identify potential product defects before a consumer product recall occurs, 降低品牌受损和监管罚款的风险. 赛奇威克的品牌保护专家是您品牌的延伸, mobilizing within 24 hours when a customer complaint warrants the removal of a product from a consumer’s home and quick initiation of quality testing.
Manufacturers minimize risk and opportunity for errors by utilizing an industry expert to manage every step of the product recall or market withdrawal lifecycle including, 范围确定, 通知, 回忆起执行, 产品检索, 补救措施管理, 产品配置. 通过利用从数以千计的全球事件中获得的知识, Sedgwick’s brand protection experts bring unsurpassed experience and proprietary technologies to successfully manage and resolve any product recall.
When recalled products remain accessible, retailers have cause for concern. If a retailer isn’t notified of a recall and the product remains on store shelves, 零售商可能会受到处罚. Government regulations have added increased complexity to retail recalls and fundamentally changed the regulation of consumer product safety – further affecting the management of global supply chains.
Ongoing communication throughout the supply chain is critical to effective product recall management and compliance, especially when dangerous or defective goods pose a risk to public health or safety. Sedgwick’s brand protection solutions offer proven product recall and market withdrawal communications support that ensure the entire supply chain is aligned and informed throughout the incident lifecycle. 当时间紧迫时, retail brands turn to Sedgwick’s brand protection experts to manage their product recalls and market withdrawals.澳十大正规平门台网站
Retailers know the importance of keeping expired or recalled products off their shelves in order to protect brand integrity. 速度, accuracy and quality control assurances are critical elements of successful 产品检索s. Effective product 修复 programs demonstrate a company’s commitment to product safety and quality, 加强质量体系，帮助预防未来的危机, 维护客户的声誉和市场份额.
澳门唯一正规官方网站的知识, proven practices and collaborative processes provide manufacturers with a comprehensive, 单一的解决方案. 我们在配送中心提供现场校正服务, 零售商店, or anywhere in the supply chain and ensure that potentially harmful products are quickly and professionally repaired or removed from the market.澳十大正规平门台网站
顾客想要感受到欣赏和关心. 他们想要一个值得信赖的关系. 最重要的是, 当产品出现问题时，他们想知道, 公司会提供帮助. 这对零售商来说更具挑战性, 在消费者心中, 代表商店货架上的无数品牌. Customers’ faith in a brand — and their likelihood to remain a customer — can depend on those interactions.
澳门唯一正规官方网站提供了多样化, 集成的通信服务套件，为客户提供即时, 通过所有相关渠道提供简明和有用的信息, 包括多语种呼叫中心, 点击呼叫和网络聊天. Each call center program is created with customer engagement and retention in mind. 通过确保单一的接触点, Sedgwick’s brand protection experts build rapport and trust with customers while significantly reducing potential miscommunication and opportunities for error.澳十大正规平门台网站